Questions & Answers

  • I've found a bug. Where can I report it?

    Send an email to support@ding.io and give us some info about the problem and what browser you're running. We promise to get to it asap.

  • Do you offer invoicing?

    Not at the moment. The simplest way we've found to make invoices is at invoiceto.me. It's completely free. After sending out an invoice, you can mark the specific hours as billed in Ding. You can also export your data to .csv or .pdf in the Overview section.

  • Is there a mobile version?

    It sure is. As long as you have a fairly modern browser, Ding should work great on all your devices. A native iPhone app is also available in the App Store.

  • Does it cost money?

    Ding is free to try for 45 days. After that, you have two pricing options: the Solo plan for $10/month, and the Team plan for $25/month.

  • How do I export my hours?

    Go to Overview and filter out the entries you want. Then you'll have download links to .pdf and .csv.

  • Who's behind this?

    Oh hey, Gjermund & Anders here. We run a company called Tight, where we make websites & apps for clients like Unicef and the World Wildlife Fund, but also our own products like Ding. Everything here is our responsibility – design, development and support.

  • Are you guys funded by anyone?

    Nope. Everything here is paid for by our own time and money – through working hours we logged on Ding.

  • Why time tracking?

    Pretty much every time tracker we’ve tried are built for managers. We needed something tailored to our needs, focusing on the hours we put in and the money we make.

  • What kind of technology is Ding made with?

    We built the backend in Ruby on Rails and Postgres SQL. On the frontend there's Backbone.js, CoffeeScript, HAML and Sass. Everything is hosted on Heroku.

  • Can I break down my projects into tasks?

    Not as a feature itself, but you can specify what you do through comments.

  • Where can I follow the development?

    Follow @ding_io on Twitter or read our blog for updates.